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Refund Policy

For HawkGlide

Thank you for choosing HawkGlide for your social media management and marketing needs. We aim to provide exceptional service to all our users. Please read this Refund Policy carefully.

1. Free Trial Period

HawkGlide offers a 30-day free trial to all new users. During this trial period, you can fully explore and evaluate our platform without any payment obligation. As the free trial provides a risk-free way to experience our services, no refunds are applicable.

2. Paid Subscription Plans

After the free trial period, users may choose to subscribe to one of our paid plans. Please note:

  • All sales are final.

  • Payments made for HawkGlide’s subscription plans are non-refundable, including but not limited to:

    • Subscription fees for the current billing cycle.

    • Upgrades or add-ons purchased within your subscription.

3. Cancellation Policy

  • You may cancel your subscription at any time through your account settings.

  • Cancellation will take effect at the end of your current billing period. You will retain access to HawkGlide’s services until the billing period ends.

4. Exceptional Cases

Refunds may only be considered in the following exceptional situations:

  • Duplicate Charges: If you were accidentally charged more than once for the same subscription.

  • Service Error: If a significant and verifiable technical issue on our part prevented you from accessing the platform during your subscription.

For refund inquiries in exceptional cases, please contact our support team at billing@hawkglide.com with relevant documentation and details of the issue.

5. Contact Us

If you have any questions about this Refund Policy, please reach out:

By subscribing to HawkGlide, you acknowledge that you have read and agreed to this Refund Policy. Thank you for understanding and trusting HawkGlide.